ORDERING- When ordering please include the following information. Daytime phone number, date of event, quantity and color, catalog # or style name, wording of print.
MINIMUM ORDER- $15.00
DIES AND LOGOS- Stock dies are available at no additional charge. For custom art, please contact us!
ACKNOWLEDGMENT- Upon receipt of an order, an acknowledgment will be sent to you. Please check all details of the acknowledgement for accuracy. If it is incorrect in anyway, please phone us immediately.
CANCELLATIONS- Cancellations, changes of copy or additions will only be accepted if the order has not been printed.
PRODUCTION TIME- From March to October normal production averages 3-4 weeks plus shipping time. The remainder of the year, production time is usually fewer than 10 working days plus shipping time.
RUSH ORDERS- A rush charge of $15 (10% for orders over $150) will be applied to any order that must be shipped in less than 5 working days. The day after receipt of the order will count as day 1.
SHIPPING- All orders will be shipped either Fed-Ex or UPS. You may specify which carrier you prefer. Next Day, 2nd Day Air or 3rd Day Air service is available from UPS at an extra charge.
RETURNS- Authorization must be obtained to return merchandise regardless of the reason.
TERMS- All first time orders must be prepaid by check or credit card. We accept Visa or Mastercard. Open account status may be established with approved credit. All invoices must be paid within 30 days after receipt of merchandise. Customers who do not comply with these terms will be changed to prepaid status for future orders.
PRICING- All prices are subject to change without prior notification. Prices reflected on this site DO NOT include postage and handling which will be added at the time of shipping.